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 TDS Logo

You will received an email or letter from TDS with instructions to set up an appointment for the actual fiber install to your home. DO NOT CALL UNTIL YOU HAVE RECEIVED AN EMAIL OR LETTER. 
1-833-722-2527 

TDS service & support for TV, phone or current coaxial internet
63090 Sherman Road, Bend
1-877-422-5282 

FTTH Internet

In 2023, owners voted and approved a measure for TDS to provide fiber-to-the-home (FTTH) internet to every developed property in Sunriver at a locked rate of $35/month for the first 10 years, then increasing to $48 for the remaining five years under the current contract between SROA & TDS.

The fiber infrastructure is being installed throughout Sunriver and will be available to all homes by December 31, 2026.

As of June 2026 there are more than 1,500 activated drops to homes in Sunriver. 
Please DO NOT contact TDS about the fiber service until you receive a letter or an email to do so.

Below are some frequently asked questions regarding the Sunriver fiber internet project.

FTTH Install Zone Maps

Maps showing the construction status of the fiber internet build (as of June 2026).

VIEW THE FULL BUILD AREA MAP

VIEW THE MAP OF COMPLETED DROPS

If you see TDS on your lane it does not mean they are ready to hookup/activate service to your home.

You will receive correspondence (by email or mail) from TDS when they are ready. Do not contact TDS unless you have been notified to do so.

When can I expect the FTTH service to start?

TDS has a completion date of no later than December 31, 2026 to set up fiber to each home.

TDS does not have a timeline between the drop and actual home hookup process. TDS will contact owners via a letter or email once the fiber has been installed on your lane to arrange for turning on your internet service at the home.

PLEASE DO NOT contact TDS unless you have received correspondence to do so from TDS.

How will I pay the $35/month internet fee?

Once fiber service is available and hooked up at your home – TDS will notify SROA to begin billing you.

Although SROA may initially send a prorated invoice based on your service start date, the $35/month will eventually be included with your monthly or annual maintenance fee billing cycle. As a special purpose assessment, the $35/month will not be eligible for the 3% discount if you opt to pay your SROA maintenance fee on an annual basis.   

All other TDS services (phone, TV, etc.) will continue to be billed by TDS at their current rates.

PLEASE NOTE: ALL owners (with a developed lot) will eventually pay the $35 monthly fee – whether you choose to use the fiber service or not. The current coaxial internet service will also go away and no longer available in Sunriver at a date yet TBD.

Can I OPT-OUT from getting fiber?

You can choose to "opt-out" of placing a fiber line to your home. To opt out you must notify TDS here: HelloTDS.com/Sunriver

BUT, please be aware... If you choose to opt-out of receiving the fiber Internet service, and you currently have TDS coax internet, that service will be decommissioned following end of year 2026 as coaxial internet will no longer be provided by TDS.

You also will be subject to the $35/monthly service charge starting January 2027 – whether you use the TDS fiber internet service or not. 

I currently have TDS internet, can I get the new rate now?

No, the new rate is only applicable to the fiber-to-the-home service – once it is installed/hooked up at your home.

TDS will notify SROA when this step is complete. This is when you will start to be billed for the fiber service by SROA.

All other TDS provided services – phone, TV, etc. – will continue to be billed to you through TDS.

 

What equipment will be installed?

TDS will also need to install a fiber terminal box outside or inside your home (this can be in the garage, etc.) and set up a router. Both will be provided free by TDS.

A property owner (or a representative) will need to be present when these steps happen. TDS will reach out to set up an appointment for the home install once the fiber is in place and ready to turn on.

Do not contact TDS at this time – they will contact you – either by email or a mailed notification.

What internet speed will I be receiving?

TDS will provide 1 gigabyte of unlimited upload/download capability. 

Selling your home & need to cancel fiber service?

Owners need to cancel their fiber service if selling their home and follow instructions for equipment to return to avoid charges. Click below to read return instructions.

Sunriver Equipment Return Instructions

What if I have problems with my internet service?

First, contact TDS support at 1-855-696-8368. Per the bulk services agreement, SROA can step in on behalf of an owner in the event of “chronic” issues. Luckily, fiber internet provides 99.9% service reliability.

What happens at the end of the 15 year agreement?

We don’t have a crystal ball of how things may look in 15 years.

Options could be a review and extension of the current agreement, negotiations of a new agreement or something completely different.

What if I have TV and/or phone service with TDS?

You will continue to be billed for those options by TDS, not SROA.

Your TV package will need to be upgraded to the TV+ for the fiber connection. For more information, visit https://tdstelecom.com/shop/tv/tdstv-plus/list-of-features.html. 

What if I have a problem with my TV and/or phone service?

Contact TDS support at 1-855-696-8368. SROA does not have any oversight of these services.

Office: 57455 Abbot Drive  Phone: 541-593-2411

Mailing Address: PO BOX 3278, Sunriver, OR 97707

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