We've compiled a list of some Frequently Asked Questions below. If you can't find the question/answer you are looking for on this page, select Search - we'll search the entire site for you. If you'd like to ask your own question, click Ask A Question and we'll get back to you with an answer.
Q: What is an "homeowners association," what do they do, and how do I reach them?
A: The Sunriver Owners Association is a not-for-profit corporation that maintains all common areas and provides local government for the community in accordance with the provision of the legal documents: CC&Rs, Bylaws, Design Committee Manual of Rules and Regulations and Consolidated Plan. The governing legal documents for the association may be viewed within the Resource Center on this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.
The association also provides services such as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisory capacity. The association staff reports to the board and many decisions are made by a majority vote of the board of directors. We may be reached online or by phone through Contact Us.
Back to Top
Q: What are the CC&Rs?
A: The Covenants, Conditions and Restrictions (CC&Rs) are the governing legal documents that set up the guidelines for the operation of the planned community. The CC&Rs were recorded by the county recorder's office of Deschutes County and are included in the title to your property. Failure to abide by the CC&Rs may result in a fine to a homeowner by the Association. For Sunriver, the Design Committee Manual of Rules and Regulations is most often the governing document that controls what can and cannot be done to structures and on properties within Sunriver. The governing legal documents for the association may be viewed online within the Resource Center page of this site.
Back to Top
Q: What are the Bylaws?
A: The bylaws are the guidelines for the operation of the not-for-profit corporation. The Bylaws define the duties of the various offices of the board of directors, the terms of the directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the association, as well as other specific items that are necessary to run the association as a business. The bylaws for the association may be viewed online within the Resource Center page of this site.
Back to Top
Q: What is the Board of Directors?
A: The homeowner's association again is a corporation, and therefore a governing body is required to oversee its business. The board of directors is elected by the homeowners. The limitations and restrictions of the powers of the board are outlined in the association governing documents found within the Resource Center page of this site.
Back to Top
Q: Are there any other rules?
A: Most associations have developed Rules and Regulations (R&Rs) as provided for in the CC&Rs and adopted by the board of directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets, pool use hours, etc. In addition, your association has architectural guidelines with procedures for submitting requests to make changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the board and a fine. In addition, if you proceed with an exterior improvement or change without written approval of the Design Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. For more information about this topic visit the Resource Center of this site.
Back to Top
Q: If I am having a problem with a neighbor for a violation of the R&Rs, what can I do?
A: If residents cannot resolve a situation between themselves, then turn to your association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the R&Rs, you may contact us or the Sunriver Police Department.
Back to Top
Q: Are Board Meetings open to all residents? If so, where and when are they held?
A: Yes. The SROA Board of Directors meet the third Saturday of the month at 9 a.m. in the administration building between circles 3 and 4. Notice of regular board meetings is posted in the Sunriver Scene, on Chambers Cable channel 4 and on the SROA calendar on this Web site. Special board meetings may be called with 48 hours notice . This notice will appear on this Web site and on Chambers Cable channel 4 in Sunriver.
Back to Top
Q: If I want to serve on a committee, how do I find out what committees are active and how I can get involved?
A: The Contact Us page of this web site lists current committees and committee contact information. If you are interested in volunteering, please contact the committee chair.
Back to Top
Q: What is my maintenance fee?
A: The annual maintenance fee is due from each property owner to fund the operating expenses of the association, maintenance of common areas and facilities and provide for reserve funds for major repair or replacement of intrastructure and amenities in future years. If not pre-paid annually, your maintenance fees are due on the first of the month by check, cash or automatic debit of your bank account. Click here to see what the fees support or contact the SROA Accounting Department for more details.
Back to Top
Q: Will my maintenance fee ever go up?
A: SROA's governing documents allow for annual increases of up to 6%. In addition, the membership may vote for additional increases should the board present them with this option.
Back to Top
Q: What happens if I don't pay my maintenance fee?
A: The maintenance and management services incurred by the association are dependent upon timely receipt of the maintenance fees due from each homeowner. Late payments will result in a late charge as assessments are due on the first of the month. In addition, the CC&Rs allow the association to charge late charges and interest and proceed with a lien on your property, or foreclosure proceedings for nonpayment of assessments.
Back to Top | 
