We've compiled a list of some Frequently Asked Questions. If you can't find the question/answer you are looking for on this page, select Search - we'll search the entire site for you. If you'd like to ask your own question, click Ask A Question and we'll get back to you with an answer.
Q: What is a "homeowners association," what do they do, and how do I reach them?
A: The Sunriver Owners Association is a not-for-profit corporation that maintains all common areas and provides local government for the community in accordance with the provisions of the legal documents: Bylaws, Design Committee Manual of Rules and Regulations and the Sunriver Consolidated Plan. The governing legal documents for the association may be viewed within the Resource Center on this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.
The association also provides services such as: collection of assessments, environmental services, providing financial statements and collection reports, acting as a general clearing house for problem solving, communication with homeowners, providing recreation programs and facilities, maintenance of commonly owned properties including roads and pathways, and serving in an advisory capacity. The association staff reports to the general manager who is responsible for implementing the many decision made by the board of directors. Your association staff and board may be reached online or by phone through Contact Us.
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Q: What is the Design Committee Manual of Rules and Regulations?
A: Rules are established to provide direction to the homeowners for common
courtesies with regard to parking, vehicles, pets, noise limitations
etc. In addition, your association has architectural guidelines with
procedures for submitting requests to make changes to your home. Such
changes may include patio covers, decks, landscaping, exterior color
changes or extensive interior changes and additions. These rules and
guidelines are set up to maintain the aesthetic value and integrity of
the community on behalf of all owners, and hopefully protect the market
value of your investment as well. Violations of these rules may result
in action by the board and a fine. In addition, if you proceed with an
exterior improvement or change without written approval of the Design
Committee, as applicable, you will be required to remove or correct the
alteration and/or be fined for the violation. These rules and regulations may be viewed online within the Resource Center of this site.
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Q: What are the Bylaws?
A: The bylaws are the guidelines for the operation of the association. The bylaws define the duties of the various offices of the board of directors, the terms of the directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the association, as well as other specific items that are necessary to run the association as a business. The bylaws for the association may be viewed online within the Resource Center page of this site.
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Q: What is the Board of Directors?
A: The nine-member board of directors is elected by the homeowners. Each year, three members are elected to three year terms on the board. The limitations and restrictions of the powers of the board are outlined in the association's bylaws found within the Resource Center of this site.
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Q: If I am having a problem with a neighbor for a violation of the R&Rs, what can I do?
A: If residents cannot resolve a situation between themselves, then turn to your association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the R&Rs, you may contact SROA or the Sunriver Police Department.
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Q: Are Board meetings open to all residents? If so, where and when are they held?
A: Yes. The SROA Board of Directors meet the third Saturday of the month at 9 a.m. in the administration building between circles 3 and 4. Notice of regular board meetings is posted in the Sunriver Scene, on Chambers Cable channel 4 and on the SROA calendar on this Web site. Special board meetings may be called with 48 hours notice . This notice will appear on this Web site and on Chambers Cable channel 4 in Sunriver.
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Q: If I want to serve on a committee, how do I find out what committees are active and how I can get involved?
A: The Contact Us page of this web site lists current committees and committee contact information. If you are interested in volunteering, please contact the committee chair.
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Q: What is my maintenance fee?
A: The annual maintenance fee is due from each property owner to fund the operating expenses of the association, maintenance of common areas and facilities and provide for reserve funds for major repair or replacement of infrastructure and amenities in future years. If not pre-paid annually in January, your maintenance fees are due on the first of the month by check, cash, automatic debit of your bank account or online by credit or debit card. Click here to see what the fees support or contact the SROA Accounting Department for more details.
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Q: Will my maintenance fee ever go up?
A: SROA's governing documents allow for annual increases of up to 6%. In addition, the membership may vote for additional increases should the board present them with this option.
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Q: What happens if I don't pay my maintenance fee?
A: The maintenance and management services incurred by the association are dependent upon timely receipt of the maintenance fees due from each homeowner. Late payments will result in a late charge as assessments are due on the first of the month. In addition, the governing documents allow the association to charge late fees and interest and proceed with a lien on your property, or foreclosure proceedings for nonpayment of assessments.
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